Supply Chain Evolution: Insights from the Inaugural Navigator Program
By Norris Tangen
Following the success of the Manufacturing, Sourcing, Supply Chain, and Customs (MSSC) Committee’s inaugural Supply Chain Navigator Program, the program has fulfilled its goal in laying a strong foundation for future leadership within the sector. Over five months, the program addressed the pressing challenges of China’s manufacturing and supply chain industries while offering a platform for professionals to network and learn from the best in the field. Join the AmCham China Quarterly as we explore the program’s creation, the collaboration behind its development, and feedback from the cohort.
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Cultivating Future Supply Chain Leaders
The Navigator Program began with AmCham China Committee Associate and MSSC support staff, Yin Yu, who saw the growing need for a program tailored to the challenges and rapid developments in supply chain management. “The landscape is evolving faster than ever,” says Yu. “From digitalization to sustainability, supply chain leaders today need to navigate complexities that didn’t exist a decade ago. We designed this program to help participants gain real-world insights and build lasting connections.”
In her initial proposal for the program, Yu outlined a detailed structure that aimed to blend theoretical knowledge with hands-on experiences. The cohort would engage in a series of workshops, factory visits, and networking events, each designed to provide a holistic view of the industry. The program also focused on practical applications, from digital supply chain strategies to on-site learning at leading companies like Boeing and Cummins.
While there are many industry conferences, the Navigator Program aimed to set itself apart with a small cohort size, personalized approach, and multiple events. “Our goal was to offer more than just lectures—we wanted deep engagement, hands-on learning, and real discussions with industry veterans,” Yin explains.
Collaborative Development and Industry Expertise
MSSC Co-Chairs Craig Abler, Regional Vice President of Asia Supply Chain at Boeing and David Song, Director of Supply Chain Strategy & Transformation at Cummins China were instrumental in shaping the program’s content, ensuring that it addressed the most current industry needs. Abler notes, “The Navigator Program highly increased the engagement of our membership within the AmCham China community. It’s always good to gather people together to address key industry challenges and brainstorm solutions. We see issues within member companies, and we want to help them succeed in China.”
Both Abler and Song emphasize the importance of collaboration in making the program a success. According to Abler, “Collaboration is the critical element of the program. It’s important to show the cohorts how real leaders work in the industry, as well as how real workers operate at the factory. The program isn’t just enhanced by collaboration—it’s built upon it.”
Song echoes this sentiment: “Successful initiatives like the Navigator Program remind us of how intertwined the world’s two largest economies remain. Connecting and learning together in the context of US companies operating in China is fundamental for our companies, industries, and the relationship between our two countries.”
The inclusion of companies like Boeing, Cummins, and Albemarle further shaped the program’s success. “We experienced great participation from our member companies to offer truly memorable sessions, including hands-on tours of some of the region’s leading manufacturing facilities,” says Song.
Learning, Networking, and Real-World Insights
Feedback from participants highlights the program’s impact on their professional growth. The post-program survey revealed that 100% of participants would recommend the Navigator Program to their peers, with many expressing how it exceeded expectations. Chuck Brown, a global supply chain consultant with over 40 years of industry experience, shares and former MSSC Co-Chair, shares, “The insights give a wonderful look into the various roadmaps to excellence. Real-world problems and solutions were shared and discussed, making this program invaluable.”
As an industry veteran, Brown found one of the most intriguing aspects of the program to be the opportunity to hear from various companies and leaders about how they navigated the fallout from the pandemic. “Over the years, I’ve worked with numerous companies and witnessed how different organizations handle supply chain challenges. But what really stood out for me in this program was seeing how things have shifted, especially post-pandemic. The pandemic created massive challenges for supply chains—logistics, sourcing, labor—and I was looking for creative solutions. The program gave me a chance to see how different companies responded and adapted.”
A Boeing factory visit was one of the highlights, with 67% of participants citing it as their favorite session. Charles Howes, a student at New York University Shanghai, notes, “As someone at the start of my career, this was a unique chance to connect with industry veterans and learn from their experiences. The networking opportunities and factory visits were invaluable.”
The program’s networking opportunities also offered participants a chance to connect. Minnan Cheng, Vice President at Gao Hua Securities appreciated that the program went beyond technical knowledge. She shares, “This is an excellent project. We delved deep into supply chain management and visited operations in person. But more importantly, we gained friendships with outstanding partners—these deep connections will inject energy into both our professional and personal lives.”
The 2024 Navigator Program cohort tours the Beijing Foton Cummins Engine Factory
Photo courtesy of AmCham China
Success and Room for Growth
The survey results from the first cohort reinforce the program’s success. 81% of participants rated the program as “Excellent,” with 69% stating that it “absolutely met” their expectations. 100% of participants said they were “very likely” to attend future MSSC events. Networking opportunities, factory visits, and workshops were highlighted as the most valued aspects of the program.
Participants also expressed a desire for the program to expand. 47% wished for even longer sessions or additional factory visits, while others recommended more opportunities for interactive workshops. As one participant suggested, “There is so much untapped potential. The workshops could benefit from more in-depth discussions and participant-led sharing sessions to deepen engagement.”
Shaping Tomorrow’s Supply Chain Leaders
The success of the inaugural Navigator Program has inspired plans for future cohorts, with ongoing feedback from participants helping to shape the next iteration. One comment that seemed consistent from all participants: we want even more. “We’ve heard repeatedly that the program was too short, participants didn’t want it to end,” says Abler. “Moving forward, we’ll be thinking about how to expand and go deeper into each workshop, with more in-person events and dinner mixers to keep engagement high.”
For his part, Brown wholeheartedly agrees, suggesting that the program could benefit from additional companies and longer sessions to deepen the learning experience. “The workshops and factory visits were fantastic, but I would love to see more companies involved in future editions. Extending the length of the program would also allow for more interactive sessions and in-depth discussions,” he notes.
Song emphasizes the importance of adapting the program to the evolving needs of the industry. “As China’s supply chain industry changes, so will the Navigator Program. Our focus will remain on increasing member engagement and providing future leaders with the tools they need to succeed.”
As Yu looks ahead, she remains committed to enhancing the program’s offerings. “We are taking the feedback to heart and planning to make the next edition even more interactive and robust,” she says. The MSSC is also considering incorporating more on-site visits and exploring collaborations with additional industry leaders to further enrich the learning experience.
With strong foundations built in the first year, the MSSC Navigator Program is poised to become a cornerstone in the development of future supply chain leaders in China.
Reach out to Yin Yu at yyu@amchamchina.org if you’re interested in learning more about the Navigator Program or MSSC Committee.
This article is from the AmCham China Quarterly Magazine (Issue 3, 2024). To access the entire publication for free, sign up on our member portal here.